Limited Warranty Program

Looking for the duration of your luggage collection? Click here for more information.

If you're looking to file a claim, please go through our terms and conditions below and follow the instructions to file a claim!

Limited Warranty Program Shipping Price

Please note that this fee is to cover the shipping cost from our fulfillment center to the destination. There are no product charges for the warranty replacement.

Warranty Shipping Rates
Products Shipping Fee
Carry-On - Medium Luggage $9.95
Large - Trunk Luggage $15.95
Backpacks,Totes, Duffels $9.95

Instructions

To submit a warranty request, click the button below and fill out the form. Our warranty team will review your request, issue a warranty authorization number, and inform you of next steps. After you have submitted your warranty claim, please allow 5-7 weeks for processing time.